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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Lanz

June 11, 2026

5  out of  5
rating by Cindy Lanz
"I've had insurance with Jolene since my first car in 1984. They have been top notch providers for my family."
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Roger Heiden

June 8, 2026

5  out of  5
rating by Roger Heiden
"One of our best 55 alive classes, thank you."
We responded:
"Roger, we are so happy to hear this! Thank you so much for sharing and coming to the class! - Jolene "
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Nancy Rach

June 7, 2026

5  out of  5
rating by Nancy Rach
"Jolene goes above and beyond to ensure that all our needs are taken care of. She just hosted a Safe Driving class and is able to make it interesting, educational and fun. It is an added bonus to get a discount on my car insurance just for taking her class. Each time I call or stop by the office, the people there are helpful and efficient."
We responded:
"It was so great to see you at the class! Thank you for your kind words about my team at the office. We appreciate you!"
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Roger Mikel

June 5, 2026

5  out of  5
rating by Roger Mikel
"Really helpful on new rules during the defensive driver class we took with Jolene. I learned a lot. Thanks Jolene!"
We responded:
"Thank you so much for your kind words! I love seeing my policyholders at the class. I have fun teaching it and am happy to help you get the discount!"
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Lloyd Lanz

June 5, 2026

5  out of  5
rating by Lloyd Lanz
"Good class, covered everything"
We responded:
"Thanks so much! It's always a fun time teaching the defensive driving class for my policyholders. Thanks so much for your attendance!"
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Amber Haus

May 8, 2026

1  out of  5
rating by Amber Haus
"My experience so far with this agency has been very frustrating. I would not recommend this insurance agency. They are not good at communicating. Expect your rates to climb."
We responded:
"Amber, we take communication very seriously and appreciate the feedback. Regarding rates, insurance pricing is not determined by my agency and can change based on many market factors statewide. Rate increases are unfortunate but there is truly nothing we can do to override them. We’re always happy to review coverage and available discounts with our customers in order to better fit individual’s budgets. - Jolene"
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Jill Halterman

April 27, 2026

5  out of  5
rating by Jill Halterman
"They were very helpful in getting my insurance transferred from another state."
We responded:
"Welcome to Minnesota Jill! We are so happy to be able to assist. We appreciate your business and are here to help when you need us. Thanks for your kind words."
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Karla Pina

April 8, 2026

5  out of  5
rating by Karla Pina
"She was very kind to us; she provided all the information we needed and clarified our questions. We were able to obtain our insurance with complete confidence."
We responded:
"Karla, thank you so much for your kind review! My team and and I are always here to help. If you need anything at all, please don't hesitate to reach out! - Jolene"
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Scott Ellingworth

March 28, 2026

5  out of  5
rating by Scott Ellingworth
"Safe driver session hosted by Jolene Johannes was time well spent. Since most of her clients in the room were older, she was able to update us with info we learned years ago in drivers ed, which have changed. Jolene weaved personal stories to reinforce certain points and also included everyone through her personal interactions with them. I highly recommend this class when she is able to offer it in classroom form. Jolene, in 3 yrs when my cert expires, I'll be begging you to offer another class just like one I attended."
We responded:
"Scott, thank you so much for your kind feedback and the recommendation! It means the world to me that your found the information I shared so helpful. I am always here to help! - Jolene"
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Susan Pauly

March 17, 2026

5  out of  5
rating by Susan Pauly
"I would like to thank Jolene staff for going above and beyond helping with car and rental insurance. They quoted me prices that I could afford and coverage that I needed. Thanks for all your help."
We responded:
"Oh, thank you so much Sue! We were so happy to add you to the State Farm family! Appreciate you!"
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Marilou Heltemes

February 13, 2026

5  out of  5
rating by Marilou Heltemes
"Great class on defensive driving. Learned some new updates."
We responded:
"Thank you so much for your kind words after attending the class. Teaching these classes for policyholders is one of my favorite things! "
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sharyl Rinkel

February 13, 2026

5  out of  5
rating by sharyl Rinkel
"Attended defensive driving class, Joleen had a fun way to educate us by playing bingo! Learned a lot and was great at answering questions!"
We responded:
"Thanks so much Sharyl! It's always so much fun to get together with policyholders. Appreciate you!"
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Lacey Malone

November 24, 2025

5  out of  5
rating by Lacey Malone
"Love this office so much ! Everyone is so SWEET! Especially Becky from State Farm ! I love going in and seeing ALL their beautiful smiling faces …just makes my day! 10/10!"
We responded:
"Awh Lacey! We love seeing your smiling beautiful face too. It is an honor to help you with your insurance. "
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Angie Sonsalla

November 4, 2025

5  out of  5
rating by Angie Sonsalla
"Dinah is fantastic to work with!! Personable, knowledgeable, and very quick to help as I need it!"
We responded:
"We love Dinah too! Thanks for making our day!"
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Matt Hendricks

October 16, 2025

5  out of  5
rating by Matt Hendricks
"It is always easy going at State Farm, I appreciate the State Farm team and they always help out when I need it! Great company Great people!"
We responded:
"Hey - thanks for the positive review. I think we have an awesome team too! Appreciate your kind words."
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Candice Richter

October 9, 2025

5  out of  5
rating by Candice Richter
"it’s always easy to work with these people, and the price i pay here is like half of what other places charge. they also sent me a card in the mail and i think that’s hilarious"
We responded:
"Candice, thank you for taking the time to share! We value our customers and we are so happy you are part of our State Farm family. We appreciate you! - Jolene "
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Michael Cole

September 30, 2025

5  out of  5
rating by Michael Cole
"Home insurances. They are kind. Helpful with all questions and claims. They care for their clients. Knowledgeable. If you have other insurance. Switch today. If you have a different state farm agent. Switch."
We responded:
"Thank you so much for taking the time to leave such a positive review, Michael! My team and I appreciate you and your business. - Jolene"
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Monica Cole

September 29, 2025

5  out of  5
rating by Monica Cole
"Jolene and her team are amazing! They are all kind, helpful, and attentive supporting our insurance needs. Would highly recommend as an agent you can trust. Made our recent claim process easy!"
We responded:
"Monica, thank you so much for your kind words! Reading your review made my day. We appreciate the recommendation and your support! My team and I are always here to help. - Jolene"
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Hao Nguyen

July 24, 2025

5  out of  5
rating by Hao Nguyen
"Jolene Johannes and staff are quick helpful when it comes to car insurance information."
We responded:
"Thanks so much for your kind review! I love my team too! We are here to help."
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Melissa Genoch

June 27, 2025

5  out of  5
rating by Melissa Genoch
"Courteous staff that is quick to help when I need it or have any questions."
We responded:
"Melissa, Thank you for your kind words! We’re happy to hear our staff has been courteous and quick to assist you whenever you need help. We appreciate your feedback and look forward to continuing to support you! - Jolene"
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Sarah Booker

June 17, 2025

5  out of  5
rating by Sarah Booker
"Jolene and her staff have always been amazing to work with! Shout out to Wendy for making my recent claim simple and easy to deal with. You guys are great!"
We responded:
"Sarah, thanks so much for your kind words. Wendy is a superstar! We appreciate you and are glad we could make your claim go easier for you. "
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Jean Conkle

May 23, 2025

5  out of  5
rating by Jean Conkle
"Jolene is very knowledgeable and passionate about what she does."
We responded:
"Thank you so much for your kind words! We appreciate you so much. You are the best! "
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Charles Peeters

February 26, 2025

5  out of  5
rating by Charles Peeters
"Working with Wendy to get a quote and ultimately a policy on our home and vehicles was really easy. They are a helpful and reliable squad."
We responded:
"Charles, Thank you so much for the 5-star review! We truly appreciate your support and are glad we could provide a great experience. We're always here if you need anything! - Jolene"
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Penelope Tester

January 31, 2025

5  out of  5
rating by Penelope Tester
"I am so pleased that I changed my insurance company to State Farm in Wadena. Becky is so helpful with assisting me with purchasing the insurance that I may need. Absolutely love the discounts that are available. I have referred people to Jolene Johannes State Farm In’s. Hopefully they went to find out what options they have to offer for their insurance rates."
We responded:
"Thank you so much for the positive "pat on the back" for Becky at my office! And we always love getting referrals. Thanks for your confidence in our office. We really appreciate you!"
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Maranda Waln

November 27, 2024

5  out of  5
rating by Maranda Waln
"Such an awesome agency to work with! Jolene is incredible! She always communicates well and is there to answer any questions! The other gals there are also fantastic and quick to help with any situation! I've been with them for 12 years and I would never go anywhere else!"
We responded:
"Thank you so much for your kind words, Maranda! It's awesome to hear that you've had such a positive experience over the past 12 years. The entire team appreciates your loyalty and looks forward to continuing to serve you!"